Shipping & Returns
Please use our Shipping Calculator during Checkout for accurate shipping rates. Price includes packaging, handling, and service fees, excluding import-taxes, associated with shipping your goods. Any shipping charges incurred are the responsibility of the customer. The customer assumes responsibility for any additional charges on rejected packages. DropThirtyTwo is not responsible for customs fees incurred from imported goods. If you do not see a shipping option for your order, please email email@example.com with your order details to inquire about shipping options for larger orders.
All playing cards ( and some other items) orders are shipped from the Gamblers Warehouse facility in the United States. Once you place your order and are about to check out you will see all the different options for shipping.
Packages are shipped out as early as possible. However, some orders may take up to 2 weeks before leaving the facility. Please note that delays also may occur during holiday seasons, promotions and new releases.
WE SHIP TO:
RETURNS & EXCHANGES
Any item that is defective may be replaced within 30 days of purchase after return and inspection. Please contact us at firstname.lastname@example.org and we will walk you through the process. If the item is deemed defective after inspection a replacement will be sent. If the item is sold out a refund for the purchase price of the item will be issued. Shipping costs are the responsibility of the customer unless the item is deemed defective upon inspection in which case the replacement will be sent with free shipping.
LOST OR STOLEN PACKAGES
Once orders have left our warehouse, DropThirtyTwo cannot be held accountable for lost, stolen, or miss-delivered packages. If you’re having trouble tracking down a shipment, you’ll need to contact your local post office and/or parcel carriers for assistance.
MY ORDER WAS CANCELLED?
DropThirtyTwo reserves the right to cancel any order. Although this is unlikely, we will occasionally cancel orders due to suspicion of fraud or shortage of materials. We will contact you immediately with an explanation, should order cancellation be necessary.